Cancel enviaM

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Step 1 of 4 · Delivery method

enviaM

envia Mitteldeutsche Energie AG, Chemnitztalstraße 13, 09114 Chemnitz

Deadline: 30 Days

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envia Mitteldeutsche Energie AG, Chemnitztalstraße 13, 09114 Chemnitz

Letter type

Cancellation End a contract with notice or on a chosen date Withdrawal Withdraw from a distance contract within the withdrawal period Change of address Notify new address and change date SEPA mandate revocation Revoke authorisation for future direct debits Object to a price increase Object to an announced price increase in writing Request cancellation confirmation Request confirmation of receipt and the contract end date

Who bills you for this contract?

Check your invoice or order confirmation. A payment service such as PayPal is not your own contractual partner.

If Apple, Google Play or another billing partner bills you, use their subscription management. Until the correct recipient is clear, we only provide a PDF draft for you to review.

No e-mail is approved for this revocation. Check the revocation policy of your order.

The right route for your billing

Check invoice, order confirmation and account used. An app on an iPhone or Android device does not automatically mean that Apple or Google will bill the contract.

Open the subscriptions in the correct Apple account, select the subscription and cancel it there. Secure the confirmation or the displayed expiration date.

Check the withdrawal terms for your Apple purchase. Use ‘Report a Problem’ to request a refund. A refund request does not automatically cancel a subscription or guarantee a refund.

Manage Apple subscriptions in the right account Request an Apple refund Check Apple's withdrawal terms

In the correct Google account, select the subscription under ‘Payments & subscriptions’ and cancel it there. Uninstalling the app does not cancel the subscription.

Check the Google Play rules for your purchase and location. Eligibility for a refund depends on factors including the product and purchase date. Check subscription cancellation separately.

Manage Google Play subscriptions in the right account Check Google Play Refund and Conditions

Use the contractual partner named on your invoice, such as your mobile provider. Cancellation of a main contract does not always automatically terminate additional subscriptions.

First identify who issued the invoice. We will not send a message to the app provider while the recipient is unclear.

Order or invoice reference (optional, no passwords)

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Recommended for housing, employment contract, insurance — legally compliant by post

Personal details

First name *

Last name *

Email address *(optional)

Street + house number *

Postcode *

City *

Letter details

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No contract data was found in the file. Please enter the values by hand.

Detected deadlines (for information only)

Relocation date (optional) New address (optional)

Date of the announced change (optional)

Name of the deceased contract holder (optional) Your role (e.g. heir) (optional)

Connection/delivery address

If it differs from your address (optional)

Meter number

On your meter or invoice (optional)

Market Location ID (MaLo ID)

If known: 11-digit number on the energy bill (optional)

Customer number

Contract number

New address

Your previous address is already under “Personal data” and will be used as the sender in the letter.

New street + house number *

New postal code *

New city *

Effective from *

Identify the SEPA mandate

Revoking the mandate does not end the contract or cancel outstanding payment obligations. Arrange another payment method if needed and also inform your bank.

Mandate reference (optional)

Last 4 characters of the IBAN (optional)

Do not enter your full IBAN.

Price increase details

The objection requires an examination by the provider.Whether the previous price continues or further rights exist depends on the contract and the respective regulation.

Announced from *

Previous price (optional)

New price (optional)

Original cancellation

Use this letter only if you have already sent your cancellation. A follow-up does not replace cancellation.

Cancellation sent on *

Cancellation date

At the earliest possible date Recommended — the contract ends as early as possible Cancel on a specific date

Date the contract was agreed

When did you agree to the contract? Withdrawal must take place within 14 days.

Additional notes (optional)

/500 characters

Early cancellation (optional)

An extraordinary cancellation can be possible for an important reason or according to special legal or contractual rules.Whether the conditions are met depends on the individual case.

I want to request early cancellation The reason is included in the letter; the provider checks the prerequisites.

Reason for early cancellation

Details of your early cancellation reason

New address: Musterstraße 1, 12345 Berlin

e.g. price increase from 9.99€ to 14.99€ on 01.04.2026

e.g. medical certificate attached

For example, bandwidth was reduced from 100 Mbit/s to 50 Mbit/s

e.g. death certificate is attached, file number ...

Please describe your reason for early cancellation.

/1000 characters

Preview your letter

, ,

enviaM

envia Mitteldeutsche Energie AG, Chemnitztalstraße 13, 09114 Chemnitz

07.10.2026

ENTWURF – Vertragsumfang, Empfänger und weiteren Ablauf vor Verwendung prüfen. Dieses Dokument wurde nicht versendet.

Mit freundlichen Grüßen

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Attachments (optional)

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Automatically follow up with the provider: If no provider confirmation is recorded after 14 days, SnapCancel may request confirmation and the contract end date once by email, free of charge. The reply goes directly to my email address entered above.