Cancel fraenk
You can cancel fraenk in the contract details in the app. If you cannot access the app, the service chat is available on the official website; the terms and conditions also allow cancellation in text form. The stated notice period is two weeks, with cancellation taking effect at month-end.
Method
Direct
Deadline
Two weeks' notice, effective at month-end
Duration
About 2 min
Which method fits your contract?
I can access the app
Open your contract details and select cancellation. Then save the confirmation and check the end date.
Official app instructionsI cannot access the app
The service chat is also accessible through the fraenk website. Section 11 of the terms and conditions also lists email and letter as examples of text form. Check there for a contact method you can use.
Service chat on the websiteThis guidance was checked against the linked official sources on 22 September 2026.
Have ready: Contract documents and, if available, customer or contract number. Afterwards: Save receipt confirmation and check the confirmed end of the contract. The specific deadline depends on your contract.
Provider information
Checked for this provider
Cancel fraenk: directly in the app or in text form
fraenk is a mobile plan managed entirely digitally. The quickest official route is through the contract details in the fraenk app. Under the current fraenk terms and conditions, you can cancel the contract with two weeks' notice, effective at the end of a month; cancellation can be in text form, for example through the service chat, by email or by letter.
-
1. Cancel in the app
Open "Deine Unterlagen" (your documents), then "Vertragsdetails" (contract details) and "Dein fraenk kündigen" (cancel your fraenk plan). Then check the end date displayed.
-
2. Keep your phone number
Request the transfer of your phone number from your new provider in good time. For an early transfer, you may also need to have your number released for transfer.
-
3. Keep the confirmation
Keep the cancellation confirmation and confirmed contract end date. If you have problems, fraenk directs you to the service chat.
Important: If you cannot access the app, the published terms and conditions allow cancellation in text form. Include your customer number, phone number and a clear cancellation notice.
Official sources · checked on 22 September 2026
Related guides
Reviews
There are no verified reviews
Ratings and reviews will appear here once users have cancelled with fraenk through SnapCancel.
Frequently asked questions
How do I cancel fraenk without access to the app?
The fraenk terms and conditions allow cancellation in text form, such as through the service chat, by email or by letter. Use the official contact details and give your customer number, phone number and preferred end date. Keep the letter and confirmation.
How do I cancel fraenk?
On SnapCancel, select fraenk, fill in the cancellation form and choose a PDF to send yourself or an available delivery method. Email and PDF are free; fax delivery uses page credits.
What is the notice period for fraenk?
Under section 11 of the fraenk terms and conditions, the notice period is two weeks, with cancellation taking effect at the end of any month. Check the end date confirmed by the provider.
Is cancellation with SnapCancel free?
Sending by email and downloading a PDF are free. Fax costs one credit per page; the package price is shown before purchase.