Cancellation Methods Report 2026
How often do reviewed providers have documented online, email and fax cancellation methods? Includes our methodology, category comparisons and a CSV dataset.
View the analysisGuides to cancelling contracts in Germany
Practical guidance on cancelling contracts, checking deadlines and understanding your rights in Germany.
Data report in German
Online Cancellation Index 2026
Which providers have a documented online cancellation method? Includes review status, filters and a CSV dataset, without making a blanket legal assessment.
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General
07/10/2026
Stopping payments does not cancel a contract: PayPal, Revolut, Klarna and app stores
Blocking a direct debit or subscription payment usually does not end the contract. Distinguish payment blocks, platform cancellation and cancelling with the provider.
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General
07/10/2026
Cancellation by email: proof of sending and confirmation
Send a cancellation by email: what proof of sending records, which confirmation to keep and what to do if no reply arrives.
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General
07/10/2026
Missed a cancellation deadline? Check your contract renewal
Missed a cancellation deadline? Check the contract type, contract date and renewal. Find the right next step and keep your evidence.
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General
07/10/2026
Special cancellation rights: check requirements and evidence
Early cancellation after price increases, moving home or service problems: why the contract, circumstances and evidence matter, and how to proceed.
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